Hi Experts,
We are in BOXI R2 SP2. When we try to import a report from repository from DeskI client using administrator credential, we are not able to see any report. It was working fine till yesterday. When we tried with other user credentials who are included in Administrator group, we are able to import reports. issue is only with Administrator credential.
We haven't made any changes in system and we are able to see all reports in Infoview using Administrator credential. Server and client are in same patch level and things were fine till yesterday.
If anyone has faced a similar situation, please help us with your suggestions. your inputs would be highly appreciated.
I would also like to confirm if there is any change in access level for Administrator and a new user included in administrator group. I believe there is no difference in access level. But still would like to confirm the same.
thanks in advance.
Regards,
Nikhil Joy
