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"Invalid Session. Please close your browser and logon again (WIS 00013)" .

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Hi. How can I trace the origin of the following error that is happening with some particular reports that are accessed from InfoView:

 

"Invalid Session. Please close your broser and logon again (WIS 00013)" .

 

  • We´re not using restrictions at Universe level.
  • The settings for Timeout have been increased (following what is in SAP notes).
  • It only happens with some reports from some Universes
  • It happens as soon as you log in and try to refresh the report.
  • Reports run fine from Desktop Intelligence. Error only happens from InfoView.
  • BusinessObejcts Version XI 3.1 sp5  fp 5.3.

 

Somewhere I read that it maybe because  "your query is returning a huge number of rows and your Webi Service is running out of memory to handle it. Try to give a limit to the number of rows fetched in the query properties say to 100 and then restart ur SIA and run the report again." Except that I´m not using Webi, I´m using Desktop Intelligence.

 

Anyway, where would I check if Deski services are running out of memory?

 

Is there an easy way I can trace the error to the root of it? How?


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